Privacy Policy

D&G Device & Gadget ("D&G", "we", "us") is a mobile phone and gadget retail business in Bangladesh offering franchise opportunities nationwide. This Privacy Policy explains how we collect, use, share and protect personal information when you contact us, visit our website, or apply for a franchise.

We may collect the following information when you provide it:

• Name and phone number
• Preferred district, city or proposed showroom location
• Investment budget
• Showroom availability, ownership or rental status, and other showroom-related answers
• Business experience
• Email address and any other information you voluntarily provide

This information may be collected through franchise applications, website forms, Facebook/Instagram Lead Ads, and direct communications such as phone calls, email or messages.

We may use your information to:

• Review and evaluate franchise applications, including investment suitability, preferred districts and showroom availability
• Contact applicants by phone, email or message about their applications
• Discuss investment and franchise opportunities
• Respond to inquiries and requests
• Improve our services and communication
• Respond to legal requests and meet obligations that apply to our business

Submitting an application does not guarantee franchise approval.

You may submit information to D&G through franchise forms or Meta Instant Forms on Facebook or Instagram. Names, phone numbers, investment budgets, preferred districts and showroom-related answers submitted through these forms may be used to review franchise applications and contact applicants about their interest.

When you submit a Meta Instant Form, the information you submit is shared with D&G. Meta independently processes information collected on its platforms under its own policies, which we do not control. This policy describes D&G’s handling of information; it does not imply Meta has approved D&G or this policy.

D&G does not sell personal information. We share information only in limited circumstances:

• With authorized D&G personnel who need it to handle your application or inquiry
• With service providers who help us operate our business, only as necessary
• With legal or government authorities when required by law

We aim to handle personal information carefully and limit access to those who need it for the purposes described in this policy. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. This policy does not claim any security certification.

We retain personal information for as long as reasonably needed to review applications, respond to inquiries, maintain relevant business records or address applicable legal requirements. Retention may vary depending on the purpose and circumstances. Information no longer needed should be deleted or securely disposed of.

Cookies are small files stored on your device. Depending on the services used on our website, cookies or similar technologies may be used for essential website functions, remembering preferences or understanding website visits. Such services may process technical information such as IP address, browser type, device information and pages visited.

This policy does not confirm that any particular analytics or advertising tracking service is currently installed. You can manage or block cookies through your browser settings and delete existing cookies. Blocking cookies may affect some website functions. Third-party platforms, including Facebook and Instagram, manage cookies on their own services under their own policies.

You may contact us to request access to, correction of, or deletion of personal information you have provided. You may also ask us to stop contacting you about franchise opportunities or withdraw permission for uses based on your consent. Any rights available under applicable law depend on your circumstances.

To make a request, email mail@dandg.bd or call 01714617071. Please describe your request and provide enough information for us to locate your application or inquiry; do not send unnecessary sensitive information. We may need to verify your identity before acting. Some records may need to be retained for legitimate recordkeeping or legal reasons.

We may use third-party platforms such as Facebook, Instagram and other communication or hosting services. These platforms have their own privacy policies, and we encourage you to review them. We are not responsible for their privacy practices.

Our franchise applications are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised "Last Updated" date.